Contact information

Effective Date: 21/06/2026

Business Information

• Trade Name: Mahalaxmi Enterprises
• Legal Name: Napis
• Business Type: Proprietorship
• GSTIN: 27DGPPN1835J1ZW
• Registered Address: Floor No. 2, Building No. 3, Napis, Akola Old Bypass Road, Akola, Maharashtra – 444001, India

Customer Support

Customers can contact Mahalaxmi Enterprises regarding:

• Order status and tracking
• Product-related queries
• Shipping and delivery
• Returns and exchanges
• Refunds and cancellations
• Payment-related issues
• General enquiries
• Complaints and grievances

For assistance, customers may use the customer-support/contact details displayed on the website.

Grievance Redressal

Customers may raise complaints through the customer-support/grievance channel provided on the website. Indian e-commerce rules provide for a grievance-redressal mechanism and require applicable e-commerce entities to provide relevant grievance-officer information.

Note: No phone number or email address was provided in the GST certificate, so none has been added here.

Business Hours

Monday – Saturday: 10:00 AM – 7:00 PM IST
Sunday: Closed

Messages received outside business hours will generally be addressed on the next business day.

Security Notice

Mahalaxmi Enterprises will never ask customers to share sensitive banking credentials such as:

• OTP
• UPI PIN
• ATM PIN
• CVV
• Card PIN
• Internet banking password

Never share these details with anyone claiming to represent the business.

National Consumer Helpline

For consumer grievances, customers can also contact the National Consumer Helpline at 1915 or use WhatsApp/SMS at 8800001915.

Business Details

Mahalaxmi Enterprises
Legal Name: Napis
Business Type: Proprietorship
GSTIN: 27DGPPN1835J1ZW
Address: Floor No. 2, Building No. 3, Napis, Akola Old Bypass Road, Akola, Maharashtra – 444001, India